Transient Occupancy Tax Assessment returns for Hotels and Motels can now be submitted via mail, e-mail, online, and by phone to simplify your monthly reporting.


To get started, please select one of the online activities below:
TOT Remittance
TOT Payment
  • Pay an outstanding balance for TOT

    Start here to pay a balance due on an established account with the City of Chino Hills. ** Please do not use this option to file a TOT Return **

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Download Forms

Please download below

Transient Occupancy Tax Return .pdf   file_download

Please download below

Government Exemption Form .pdf   file_download

Please download below

Long Term Exemption Form .pdf   file_download
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Frequently Asked Questions

Transient Occupancy Tax (TOT) is a tax imposed on guests who rent your property or a portion of your property for the purpose of lodging on a short-term basis (30 consecutive days or less). TOT is collected in addition to the rent paid.

For the privilege of occupancy, the City of Chino Hills TOT rate is 12% of the total rent charged to a guest. The taxable rent includes: room rate, cleaning fees, and other charges directly associated to the room.

TOT is collected by the operator at the same time rent is collected from the guest. The operator is the Owner, property manager, host or lessee providing lodging on a short-term basis.

Any guest who rents for 31 consecutive days or more is exempt from paying TOT. A record of all your exemptions or exclusions should be kept, along with forms and any back-up documentation. This information should be included with your exemption/exclusion claims on your regular tax returns.

Officers of a government or a tax-exempt organization on official business may also be exempt.

Operators collect the tax from renters and file TOT returns with the City monthly. TOT Returns are filed whether rent was collected during the period or not.

The City of Chino Hills has contracted with HdL to collect and process TOT Returns. Registered Operators can file their TOT Returns through the TOT Processing Center using the following methods:

To register with the City, please contact the TOT Processing Center at 909-740-3187 or email us at ChinoHillsTOT@hdlgov.com (Please include your name and property address.)